BILLING/PAYMENT POLICY

We believe that our fees are fair and competitive.  Our commitment to our patients is to provide for them the very best and most cost effective health care.

You will need to pay your co-pay at the time of service (a requirement by your insurance company based on your contract with them), and to notify the office of any special insurance requirements such as a change in primary or secondary insurances, required referrals or pre-certification authorization.

For your convenience, you may pay by cash, check, VISA, or MasterCard, American Express and Discover.

All patients must present a valid and current insurance card at the time of visit. We will not file your insurance without a copy of your card on file; We will do whatever possible to verify your insurance information if your card is not present but the insurance information verified must match the photo ID provided.

EZ Pay credit card on file: Click Here

Please remember that we are only a third party to the agreement made between you and your insurance carrier.  Therefore, payment of the bill remains your responsibility.  We will expect you to pay in full any deductibles, coinsurance, cost shares, or any other balance not paid for by your insurance company. If a hardship develops, we will negotiate a payment plan to fit your situation.

Statements are mailed monthly.  There may be a $15 fee for additional statements after the initial statement.  Any error in the statement should be immediately brought to the attention of our billing department. If your account becomes over 90 days past due and no payment has been received during that time, your account will be referred to a collection agency. You will not be able to be seen until any balance due is paid in full.

If your question is concerning insurance that has billed please contact our billing department at (410) 543-2020 and ask for Jennifer. She will be happy to assist you.

Understanding Your Medical Bills and Explanation of Benefits

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